Job Objective:
To activate services on the WIOCC network and assist with network administration.
Reporting Line: Network Administrator
Key Duties & Responsibilities
Implement network and service activations and restorations
Create service and network handover documentation
Ensure that the network diagrams are always up to date for all Network Layers (e.g. SDH, OTN, MPLS, DWDM)
Ensure that services and networks are handed over accurately and timeously to the NOC when fully operational
Maintain accurate records of networks and services on OSS/BSS systems
Plan and implement planned engineering works (PEWs) as required
Address issues raised by the NOC, related to service and network configurations
Develop, implement and operationalize standards and processes for activations, network records, service records and handover documentation
Maintain a backup for all configurations done on each of the network equipment
Assist with creation of ad hoc reports as needed
Actively use and ensure data integrity of OSS/BSS systems
Minimum Qualifications
Bachelor's degree in engineering or equivalent
Transmission Certifications - Ciena, Infinera, Tejas, Huawei
Minimum Experience & Skills
Minimum of 5 year's technical experience in the telecom industry with at least 3 years in network provisioning/activation or similar role
Expert understanding of Transmission (DWDM, OTN, SDH) networks
Expert understanding of OSS/BSS tools for Transmission (DWDM, OTN, SDH) networks
Expert knowledge of Tejas, Infinera or Ciena products, NMS and provisioning
Strong analytical and numerical skills and able to collate and interpret data from various sources
Quick to understand technical issues and concepts
Expert in Microsoft Visio, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Effective written and verbal communications skills evidenced by previous work history and accomplishments
Excellent communications and presentation skills, including ability to summarize and concisely share key information to all levels within the organization
Demonstrate ability to manage multiple priorities and solve problems in a fast-paced environment
Willing to work outside of normal office hour
Preferred Experience & Skills
Has developed and operationalized standards for activations of Transmission (DWDM, OTN, SDH) networks
Has automated provisioning/reporting of network services and capacity
Has implemented PNI/LNI systems for Transmission (DWDM, OTN, SDH) networks
Knowledge of relational databases and data querying languages
Attributes
Client focused, relationship builder
Integrity, honest with high ethical standards, boundless, passionate and flexible
Personnel excellence, accuracy and attention to detail
Collaborative, achieve results through teamwork and partnerships
Strong analytical skills and able to collate and interpret data from various sources
Good English language communicator with a natural aptitude for dealing with people