Administrative Officer: Quality Management and Evaluation, Ref No. WCMD 39/2026

Minimum Requirements An appropriate 3-year tertiary qualification (National Diploma/B-Degree or higher qualification). A minimum of 1 - year relevant administrative support experience. Recommendation None. Key Performance Areas Render support with the development and maintenance of training policies and processes as part of the External Governance of the Quality Management System; Render support with the monitoring of all quality assurance (administrative aspects) to ensure compliance with all other relevant policies and procedures as part of the Internal Governance process; Render support with the monitoring to ensure compliance and relevance of Service Level Agreements (SLA's); Render line administrative support services to the Sub-Directorate; Research and development. Competencies Knowledge of and working experience of the following: Legislation, regulatory frameworks, policies and best practices relevant to the line function; information systems that support the management of knowledge and information relating to the line function; administrative procedures and processes; project management functions; project coordination and project-related analytics; designing and implementing data collection tools; collecting and analysing data; ensuring data quality and managing data and related information; monitoring and evaluation tools; data verification and analysis; creating dashboards and developing monitoring and evaluation tools; data management and data integrity; information and records management/administration; operational management practices; procurement and tendering processes. Skills: numeracy; literacy; computer literacy; language proficiency; project management; legal administration. Others: communication; research; analytical skills; organising; planning; time management; problem-solving; record keeping and minute taking; ability to work under pressure; willingness to work irregular hours and meet tight deadlines; ability to draft submissions, memoranda, reports, plans and letters; well-developed ability to build credibility, trust and cooperation through interpersonal interactions; no criminal record.