Country: Ukraine
Organization: Norwegian Refugee Council
Closing date: 28 Nov 2025
What we are looking for
The successful candidate will have senior management experience with a a background and or knowledge of support functions (Finance, Logistics, HR, ICT) within humanitarian sector. A Strategic thinker with experience leading and managing multi-functional teams successfully. Highly diplomatic, collaborative with ability to work with other departments and key stakeholders effectively. Expertise in resource and cost management. Communicates clearly and has experience working in a complex conflict/emergency context. Experience in a start-up or scale up environment is added advantage.
What you will do
The purpose of the Area Support Manager (ASM) position is to provide sufficient support to relevant supports functions at the area level and field-offices. He/she will be leading support units, ensuring compliance with NRC and donor guidelines. The ASM will lead all support-related matters in NRC West Bank Office and provide high quality and efficient support for programme implementation.
What you will do
- Provide active support to the operational scale up of the Area Office as well as providing area specific inputs relevant for the Country Strategy.
- Participate in grants opening, grants closure meetings at Area level when required, and provide operational/Support inputs into donor proposals and reports when required.
- Ensure optimal use of resources within the allocated budgets related to Operational/ Support costs.
- Line management of heads of support departments in North-East Area Office, capacity building and managing performance.
- Ensure strong coordination with Country Office and other Areas Support Departments acting as Focal Point in this coordination.
- Contribute to strengthening Area level implementation and adherence to Support SOPs, NRC guidelines, policies and procedures as well as donor requirements.
- Oversee implementation of identified risk mitigation measures, including spot checks in line with Anti-Corruption risk mapping.
- Under Country Office guidance, ensure compliance with Securing Supporting Documentation (SSD) as well as the Country Office data management.
- Lead in the elaboration and regular updating of the Master Support Budget at Area Office level, driving the optimization of Operational/Support costs at North-East Area level.
- Coordinate and align Operational support with programme plans at North-East Area level, ensuring Procurement Plans, HR plans and Spending Plans for each project are in place.
- When requested by the Area Manager, represent NRC externally in the different fora.
What you will bring
- Bachelor’s or Master’s degree in relevant field (Humanitarian Management, Business Administration, Development Studies, Finance, Human Resources, Supply Chain or similar)
- Minimum 4 years in middle management position, preferably in a humanitarian/early recovery context, with knowledge and experience in management of support functions/operations.
- Good understanding of programme management in a humanitarian context preferably experienced in start-up/scale up environments.
- Excellent communication, interpersonal and reporting skills, both written and oral.
- Flexible, adaptable, with good problem-solving skills.
- Fluency in English, both spoken and written is required; Ukrainian and/or Russian language skills an asset but not mandatory.
- Knowledge of the context in Ukraine is an asset.
Download the detailed job description here to learn more about the position.
What we offer
- Duty station: Kharkiv, Ukraine
- Contract: 12 months
- Travel: Up to 20% to field offices and areas of implementation
- Salary/benefits: Grade 8 on NRC's grading structure.
- NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
- We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.
Find out more about the benefits of working for NRC
Important information about the application process
- Applicants must be legally eligible to work in Ukraine. We are unable to provide work permits or visa sponsorships for this position.
- Please ensure you attach copies of your academic and professional certificates. Applications will be reviewed on a rolling basis.
- To apply as an internal candidate, log in with your official email address or click on Opportunity Marketplace.
- When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.
- Submit your application and CV in English, taking care to attach your latest CV.
- Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.
- Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.
Why NRC?
The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.
Watch this short video to see NRC in action.
We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:
- do demanding and professional work, often in challenging contexts
- join a work culture that empowers every employee to share ideas and take responsibility
- be part of a welcoming and supportive community committed to human dignity
Learn more about NRC
Learn more about NRC Ukraine
How to apply
Apply here.