Assistant Manager, Non-Revenue Water

Ref No. HR/MLS/03_2026

Job Grade: 9

Job Purpose

The jobholder will be responsible for management of Non-Revenue Water (NRW), development and implementation of NRW reduction strategies NRW policy enforcement. The Assistant Manager Non-Revenue Water will report to the Managing Director and parallel to Chief Manager Technical Services and Chief Manager Commercial Services and supervising the NRW and leak Detection Assistant

Key Responsibilities

• Spearhead establishment of the NRW management unit, including plans and targets with workable succession plans;
• Ensure safe custody, maintenance and administration of the pooled NRW reduction resources such as leak detection and flow measurement equipment;
• Take the lead in field NRW reduction operations;
• Propose various interventions necessary to be incorporated in the various projects and utilities (old or new) at the different levels of the project cycle i.e. design, implementation, operation or maintenance.
• Develop/improve and strictly enforce policies and procedures on: Meter reading/servicing/testing/replacement, disconnection/reconnection, pipeline status inspections/maintenance, leaks/bursts establishment and repairs, illegal connections, 100% metering by THIWASCO in its daily operation;
• Apply data analytics techniques to prepare and submit monthly NRW reports,
• Disseminate new and modern information and techniques for NRW reduction and management to the entire WSP fraternity.
• Perform any other related duties that the supervisor may assign.

Required Qualifications Experience and Skills

• Bachelor's Degree in Civil Engineering, Water Resources Management, Water Engineering, or equivalent qualifications from a reputable and accredited University;
• Experience of not less than Five (5) years, three (3) of which must be in a leadership on Non-revenue management position in the Public Service or Private sector;
• Proficiency in ICT