Assistant Registrar of Deeds: Tracking and Information Services REF NO: 3/1/1/1/2026/320

SALARY : R932 292 per annum (Level 11), (all-inclusive package to be structured in accordance with MMS) CENTRE : Eastern Cape (Qonce) REQUIREMENTS : Minimum requirements: Applicants must be in possession of a Grade 12 Certificate and National Diploma in Law / National Diploma Deeds Registration Law / Buris / B Proc / LLB or related equivalent qualification. 4 years' experience at junior management level in Deeds environment. Through knowledge in the interpretation of Deeds Registries Act, Ordinances and other Acts. Computer literacy. Client Relations. The Constitution. Government decision making processes. Internal performance evaluation and reporting. Good governance and Batho Pele Principles. Diversity Management. Labour and Employment Legislation. Public Service Regulations. Government systems and structures. The political landscape of South Africa. Performance Management and Monitoring. Public Service Transformation. Public Finance Management Act. DUTIES : Manage deeds information. Manage workload, workflow, processes and standards and implement corrective measures. Manage statistics, exception reports and implement corrective measures. Manage updating of procedure manuals. Manage archiving of records. Manage the filing system of requests for information. Manage client relations services. Monitor the complaint register and draft action plan. Quality assure client satisfaction survey report and make recommendations. Manage the implementation of outreach programmes, stakeholder engagement meetings. Monitor implementation of action plan for public service month. Verify Service Delivery Improvement Plan reports. Manage correspondence and provide guidance to clients. Analyse and investigate the enquiry received. Provide and/or quality assure feedback to client and management. Certify information/judicial copies/ section 212 / affidavit and sign register. Manage subpoena register. Manage Deeds Office Tracking System (DOTS). Manage workload, workflow, processes and standards and implement corrective measures. Manage statistics, exception reports and implement corrective measures. Manage DRS/Deeds View profiles and implement corrective measures. Manage the update of procedure manual.