Your Outputs (include but is not limited to):
• Underwriting anniversary, servicing and new business and verifying of Risk management risk attributes • Adhering to Risk Management (underwriting) rules, rating, and insurance laws and regulations
• Make decisions regarding the acceptance, price and policy terms and condition that are consistent with business Risk Management and ensuring a profitable loss ratio
• Identifying underwriting concerns and suggest possible solutions
• Manage and resolve queries received from various stakeholders including doing the necessary follow up work
• Develop and maintain effective working relationships with internal and external customers
• Evaluate and underwrite risk from new and existing business
• Monitoring applications to ensure the highlighted risks will not potentially lead to • Assisting with underwriting training
• Decline excessive risks or imposes additional conditions or premiums to high risk.
Your Experience:
• 3 - 5 years’ experience in life underwriting and administration industry. Call centre experience would be beneficial.
• Knowledge of long-term insurance industry in underwriting
• Experience in Individual life insurance product ie Life cover, Permanent Disability cover, Temp Income Cover and Critical Illness
• Sound Business and Operational knowledge of Insurance Industry administrative processes
• Good knowledge of the business administration platforms
• Familiar with Compliance Processes and Procedures in the Insurance Industry Skills
• MS Office and PC literate
• Accurate Typing Skills
• Excellent verbal and written communication skills
• Quality driven
• Ability to pay attention to detail as accuracy is important
• Using effective interpersonal skills to resolve conflict situations
• Ability to work effectively with others and contribute to team task accomplishment
• Ability to multi-task and manage multiple priorities
• Have the ability to operate effectively under pressure
• Task and deadline orientated
• Analytical mind and above average problem-solving techniques
• Strong sense of ownership
• Pro-active and innovative
• Relationship Management
Your qualifications:
• Grade 12 (Essential)
• Relevant tertiary qualification; a medical diploma/degree beneficial
• 3 - 5 years’ experience in life underwriting and administration industry. Call centre experience would be beneficial.