Centre in-Charge (Healthcare) at MSVL Group

Qualifications, Skills and Experience


Bachelor's or Master's degree in Healthcare Administration, Business Management, Clinical Science, or a related field.
Minimum 10 years' leadership experience in a healthcare facility (e.g., Centre Manager, Operations Manager, Nursing Director).
Strong understanding of healthcare regulations and quality standards.
Proven ability to lead multidisciplinary teams and achieve operational KPIs.
Strong leadership, analytical, and resource-planning abilities, with solid decision-making, and communication skills
High proficiency in regulatory compliance and clinical governance, with the ability to coordinate complex patient pathways and maintain service quality under pressure.


Key Responsibilities


Daily Operations: Oversee day-to-day activities across all departments, ensure smooth patient flow from admission to discharge, and manage staff scheduling, equipment, and facility resources to maintain efficient and consistent service delivery.
Performance & Reporting: Track key operational KPIs, prepare timely reports for senior management, and identify bottlenecks to drive continuous process improvements.
Quality, Compliance & Risk: Ensure full compliance with healthcare regulations and accreditation standards, uphold patient safety and service quality, and proactively manage operational risks.
Patient Experience & Stakeholder Relations: Handle escalated patient issues, foster a collaborative team environment, and act as the primary liaison with clinical teams, admin departments, suppliers, regulatory bodies, and senior leadership.