Chief Network Controller REF NO: 3/1/1/1/2026/267

REQUIREMENTS : Minimum requirements: Applicants must be in possession of a Grade 12 Certificate and National Diploma in Computer Sciences / Information Technology or related equivalent qualifications (NQF Level 6). Minimum of 2 years relevant experience in Information Technology (IT) Support. Experience with hardware and software. Experience in network support. Experience in IT technical support. Appropriate network management experience. A valid driver's licence. Job related knowledge: Technical aspects of Information and Communications Technology (ICT) goods and services. Information Technology Acts and Policies. Government ICT systems. Understanding management of information and the formal reporting system. Internal systems change control. Project management principles and tools. Job related skills: Planning and Organising. Communication (verbal and written). Advanced computer literacy. Project management. Interpersonal relations. The ability to work efficiently and effectively at all times. DUTIES : Provide IT user support to clients (office). Resolve IT support calls, queries or issues as they arise. Log IT support calls on Information Technology Service Management (ITSM). Render IT security. Ensure a secure environment by installation and uploading antivirus software. Ensure that users log on to the workstation using passwords. Install and update Anti-virus software to all workstations. Identify IT requirements. Advise clients on IT equipment procurement. Inspect all the switches and network points. Ensure that all ICT related work is done according to agreed standard and quality. Verify the warranty of ICT equipment before allocation. Maintain IT applications. Ensure that all applications are up and running daily. Uninstall unwanted applications on the workstation. Provide server management services. Monitor access to server rooms. Maintain inventory of all server room related equipment. Monitor Local Area Network (LAN) performance and report any anomalies. Maintain networks and hardware. Install and troubleshoot hardware and software. Assist with planning, design, implementation, and maintenance of LAN infrastructure.