Clinical Administrator

• Liaise with representatives daily regarding new patients, status of authorisations and stock requirements.
• Request stock/units to be invoiced as soon as EMT receives request for NPWT – Invoice Clerk to invoice stock on SAGE.
• Patient information:  Name, physical address and contact numbers, must be communicated to person opening the accounts on SAGE.
• Check/complete and submit motivation forms to the funders as soon as patient details are received.
• Check validity of photographs and detail on motivation forms – contact PNP/Rep regarding missing information.
• Missing information/ photographs/ documentation will be requested from the reps in writing – escalate to Operations Manager.
• Daily follow-ups with the funders on authorisations that have been submitted – responsible for obtaining authorisation numbers/declines as soon as possible.
• Authorisations/declines need to be communicated to the respective Rep & PNP.
• Inventory sent out and declined medical aid must be communicated to warehouse employees for collection.
• Keep track of stock versus authorisations & re-authorisations with no duplications.
• Assist with office administration – stationery, telephone calls, medical aid appointments, etc.
• Any other general or ad-hoc requests from the Operations Manager.

EDUCATION

Matric

EXPERIENCE

Minimum of 3 years’ administrative experience within the wound care industry, specifically devices.

SKILLS/ HYSICAL COMPETENCIES/ BEHAVIOURAL QUALITIES REQUIRED

• Strong understanding of ICD-10 coding, medical aid guidelines and prior authorisation processes.
• Ability to analyse wound photographs and accompanying information in order to assess and formulate extensive motivational reports.
• Able to analyse market data.
• Sound financial understanding.
• Sound knowledge of MS Office (Excel, Word, PowerPoint and Outlook).
• Attention to detail.
• Good interpersonal skills.
• Disciplined.
• Assertive.
• Ability to work under pressure.
• Able to use initiative.
• Forward thinking.
• Proactive.
• Valid driver’s license.
• Must be able to work outside office hours when required or requested to do so.
• From time to time, be required to undertake alternative or additional duties suitable to your experience and skill level.

• Contribution towards Medical Aid
• GroupLife - Funeral cover, death and disability benefit
• Performance Bonus Scheme