Communications and Administrations Community Coordinator

Job Description Join a dynamic community-focused organization committed to enhancing local engagement and fostering vibrant neighborhood relations. We are seeking a dedicated Communications and Administrations Community Coordinator to support community cohesion through effective communication, administrative excellence, and relationship building in KwaZulu-Natal. Duties: Conceptualise, write, and design all in-house information group posts, resident notices, updates, and the monthly newsletter. Produce graphic report-backs using Canva and similar tools. Take photographs of projects, faults, activities, and community events. Manage WhatsApp groups, online forms, polls, and surveys. Support UIP marketing initiatives using AI tools. Process and respond to all enquiries, complaints, and notifications from members and residents. Investigate and establish contact details for new property owners. Organise community events, clean-ups, and consultations. Arrange signage where needed. Log, track, and escalate faults on the municipal fault management system. Maintain accurate records of faults and follow up on resolutions. Liaise with Ward Councillor and build relationships with municipal officials. Receive and track UIP Rates Collections Schedule. Check and process invoices on the Municipal Supplier Portal, maintain filing systems, track payment status, and assist in budget monitoring. Maintain digital files, databases, contacts, and project records. Prepare monthly statistics on faults and resolutions. Manage online and municipal systems, leveraging technology and AI to streamline admin. Provide comprehensive administrative support. Requirements: Proven communication experience, including newsletters, social media, and resident communication. Excellent written and spoken English. Comfortable using AI tools such as ChatGPT, Claude, or Gemini. Skills in content creation, design, and photography. Experience in financial administration and digital record keeping. Report writing and data analysis skills. Strong teamwork and organisational abilities. Nice to Have: Experience with municipal systems and community event organisation.