Communications Assistant
RefuSHE
Nairobi, KenyaPosted Posted 11 days ago
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Job description
Job PurposeâÃÂïâÃÂï
The Communications Assistant will provide operational and creative support to the Communications team in developing and disseminating compelling content across digital, print, and media platforms. The role supports documentation of program impact, storytelling, social media management, photography and videography coordination, and internal and external communications.âÃÂïâÃÂï
The position ensures consistent, ethical, and impactful communication aligned with RefuSHE's brand, safeguarding principles, and advocacy priorities.âÃÂïâÃÂï
Key ResponsibilitiesâÃÂïâÃÂï
Content Creation and StorytellingâÃÂïâÃÂï
Support development of compelling human-interest stories, case studies, and impact narratives.âÃÂïâÃÂïâÃÂï
Assist in writing, editing, and proofreading communication materials including newsletters, blogs, and reports.âÃÂïâÃÂïâÃÂï
Capture and document program activities, ensuring ethical storytelling standards are upheld.âÃÂïâÃÂïâÃÂï
Support creation of content highlighting refugee girls and young women's voices and achievements.âÃÂïâÃÂïâÃÂï
âÃÂïâÃÂï Digital Communications and Social MediaâÃÂïâÃÂï
Assist in managing RefuSHE's social media platforms (e.g., Facebook, Instagram, LinkedIn, X).âÃÂïâÃÂïâÃÂï
Schedule and publish content in line with the communications calendar.âÃÂïâÃÂïâÃÂï
Monitor engagement and respond to basic audience interactions where appropriate.âÃÂïâÃÂïâÃÂï
Support development of visual and written content for digital campaigns.âÃÂïâÃÂïâÃÂï
Track basic social media analytics and engagement trends.âÃÂïâÃÂïâÃÂï
Photography, Videography, and Multimedia SupportâÃÂïâÃÂï
Support coordination of photography and videography during program activities.âÃÂïâÃÂïâÃÂï
Assist in organizing media assets, photo libraries, and consent documentation.âÃÂïâÃÂïâÃÂï
Help edit basic photos and videos for digital and reporting use.âÃÂïâÃÂïâÃÂï
Ensure proper storage and labelling of multimedia materials.âÃÂïâÃÂïâÃÂï
Media and External Relations SupportâÃÂïâÃÂï
Support preparation of media briefs, press materials, and visibility content.âÃÂïâÃÂïâÃÂï
Assist in coordinating media visits, interviews, and public events.âÃÂïâÃÂïâÃÂï
Maintain updated media contact lists and communication databases.âÃÂïâÃÂïâÃÂï
Support dissemination of organizational messages and campaigns.âÃÂïâÃÂïâÃÂï
Branding and VisibilityâÃÂïâÃÂï
Ensure consistent application of RefuSHE branding guidelines across materials.âÃÂïâÃÂïâÃÂï
Support production of visibility materials such as posters, flyers, and banners.âÃÂïâÃÂïâÃÂï
Assist in event branding and communication support for organizational activities.âÃÂïâÃÂïâÃÂï
Documentation and ReportingâÃÂïâÃÂï
Support documentation of program activities for reporting and donor communication.âÃÂïâÃÂïâÃÂï
Assist in compiling communications reports and performance summaries.âÃÂïâÃÂïâÃÂï
Maintain organized digital archives of communications materials.âÃÂïâÃÂïâÃÂï
Safeguarding and Ethical CommunicationsâÃÂïâÃÂï
Ensure all communications adhere to safeguarding, consent, and ethical storytelling standards.âÃÂïâÃÂïâÃÂï
Protect the dignity, privacy, and identity of program participants.âÃÂïâÃÂïâÃÂï
Ensure informed consent is obtained and documented before capturing stories or images.âÃÂïâÃÂïâÃÂï
Promote trauma-informed and respectful representation of refugees and vulnerable populations.âÃÂïâÃÂïâÃÂï
Qualifications and ExperienceâÃÂïâÃÂï
EducationâÃÂïâÃÂï
Diploma in: Communications Journalism, Public Relations, Media Studies ,Development Studies, Marketing, Or related fieldâÃÂïâÃÂïâÃÂï
ExperienceâÃÂïâÃÂï
Minimum 1 - 2 years' experience in communications, media, journalism, or digital content creation.âÃÂïâÃÂïâÃÂï
Experience working with NGOs or development organizations is an added advantage.âÃÂïâÃÂïâÃÂï
Experience in photography, videography, or social media management is desirable.âÃÂïâÃÂïâÃÂï
Experience working with refugee or vulnerable communities is an added advantage.âÃÂïâÃÂï
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