Corporate Communication Officer II

Duties and responsibilities at this level will entail: - Recording customer complaints, compliments and associated responses; Promoting a positive corporate image of KVB; Posting of content on the website and social media platforms under supervision; Collecting and collating comments from across the Board's social media platforms; Providing support for the graphic design of various promotional, and Information, Education, and Communication (IEC) materials, reports and documents as needed; Processing information from the customer care desk under supervsion. For appointment to this grade a candidate must have: - Bachelor's degree in any of the following disciplines: Communications, Journalism, English Literature, Public Administration, Public Relations, or any other relevant qualification from a recognized institution; and Proficiency in computer applications.