Customer Service Officer

Summary We're looking for a proactive Customer Care Representative with at least 1 year of recent experience. Must be social media-savvy, skilled in CRM tools, and live within or around Lekki due to the on-site nature of the role. Key Responsibilities Respond to customer queries via phone, email, and chat Resolve issues quickly and professionally Log interactions using CRM system Follow up on unresolved cases Work with internal teams to improve service delivery Takes and fulfills customers orders. Requirements OND / HND / Bachelor's Degree 1+ year recent customer service experience Proficiency with CRM tools Strong communication skills Lives in or near Lekki (mandatory) Creative, pays attention to details and a fast learner.