Customer Service Representative

What You'll Do Assist customers through phone, chat, and email Help with inquiries related to orders, deliveries, returns, accounts, and products Provide clear, efficient, and customer-focused solutions Process requests, adjustments, and replacements according to established guidelines Accurately document customer interactions while maintaining confidentiality Deliver a positive and professional customer experience in every interaction What We're Looking For At least 1 year of customer service experience Strong communication and problem-solving skills Ability to multitask in a fast-paced environment High school diploma or equivalent Comfortable using multiple systems and technology tools Customer-focused, professional, and eager to learn and grow