Deputy Director, Quality Assurance

Job Specifications: The Deputy Director Quality Assurance will be responsible for the following functions: Develop, review and implement policies, strategies, guidelines and procedures for sample management and client services; Provide oversight and verification of quotations, methods of analysis and request forms against the analysis undertaken in the Laboratory; Coordinate receipt of samples or consignment and ensure conformity to the set regulations and procedures; Ensure an optimal and appropriate working environment and the necessary infrastructure and equipment for access and storage of samples; Establish and maintain a data repository/ inventory of Manufacturer's methods and validation data, client samples, clients listing, costing, certificates among others; Ensure data security, protection and tracking through the Laboratory information system; Advice on the invoicing for services rendered; Prepare samples for issuance to analysts and co-ordinate the labelling, prioritization, and distribution of samples to different Units; Ensure proper disposal of samples in accordance with all applicable procedures; Ensure safety and compliance to the regulatory requirements, standards, laws and licensure in operations; Build capacity through inductions, training and mentorship of personnel in sample handling and client management; Undertake performance management of the department including performance contracting and appraisal; Develop and manage budgets. procurement plans and workplans for the department; Ensure efficiency in the day-to-day operations of the sample management facility and co-ordinate administrative and technical matters; and Handle client queries and complaints relating to technical matters. Person specifications: The following are the recognized qualification; for the purpose of this Career guideline: Cumulative service period of fifteen15 year's relevant work experience three (3) of which should have been at a management level or in a comparable position. Bachelor's Degree in Pharmacy, Biochemistry, Analytical Chemistry, Environmental Health or its equivalent qualification from a recognized institution; Master's Degree in any of the following Pharmaceutical Analysis, Pharmacology, Microbiology, Biotechnology, Pharmacognosy and Complementary Medicines or its equivalent qualification from a recognized institution; Certificate of Registration as a Pharmacist from Pharmacy and Poisons Board; Membership to a relevant professional body; Valid practicing license from Pharmacy and Poisons Board; Leadership course lasting not less than four (4) weeks from a recognized institution; Certificate in ISO 17025 from an accreditation body; Certificate in Occupational Safety and Health; Proficiency in computer applications; and Fulfilled the requirements of Chapter Six (6).0f Constitution of Kenya, 2010.