Employee Benefits Adviser Assistant (ADP) at PSG Konsult Ltd

Job Description :


PSG has an exciting opportunity for an applicant who will be responsible for primarily performing the tasks that comprises of after sales service offering to customers, thereby contributing to the ongoing customer relationship.
The focus of the role is to provide quality service and maximise customer retention and referral, in line with the Practice Service Model and Procedures. You will be required to hold a moderate level of technical knowledge to perform the role. The role needs excellent relationship management, secretarial and administrative skills.


Responsibilities:


Interact with clients (management of relationships and providing client services)
Medical Aid New Member Onboarding
New business implementation
Claims Management and execution on all medical aids
Prepare client files
Process client queries and instructions
Administer all products & processes, including claims and billing
Coordinate prospecting projects
Research product information
Maintain CRM system


Minimum requirements:


BCom (Finance / Business Finance / Investments / Financial Planning Law / Financial Sciences or Investment Management or BCom (Economics)
At least 1-2 year's relevant work experience within the financial industry (Healthcare)


Preferred Requirements:


Regulatory Exam for Representatives(RE5) passed
Excellent computer literacy and knowledge of MS Office - Excel, Word


Competencies required:


Strong Administration, Organising and planning skills
Communication and interpersonal skills
Attention to detail
Problem solving
Analytical skills and able to handle admin pressure
Ability to operate independently
Resilience


Closing date: 16-Jun-2026