Executive Assistant

Job Description Supporting key executive leadership in an established and high-output contact centre environment, this permanent full-time position delivers comprehensive, high-level administrative and operational support to the CEO. The role is integral to driving organisational efficiency, managing executive workflows, and facilitating seamless engagement across business functions. Operating as a trusted partner to the chief executive, the successful candidate will oversee day-to-day schedule coordination, correspondence, and stakeholder liaison. This opportunity is suited to an experienced executive support professional who thrives in a structured, fast-paced atmosphere, demonstrates sound judgement, and maintains absolute discretion. Key Responsibilities Deliver full management of the CEO's calendar and operational scheduling. Coordinate internal and external meetings, including logistical arrangements and schedule alignment. Read and manage incoming correspondence, drafting professional responses for review and approval. Attend face-to-face and virtual meetings to accurately record minutes. Track key action items arising from executive meetings and ensure timely follow-up. Manage comprehensive travel arrangements and create detailed itineraries. Liaise professionally with internal and external stakeholders at all levels. Provide general high-level executive and administrative support as needed. Handle confidential, sensitive, and business-critical information with complete discretion. Requirements Previous experience as an Executive Assistant, Personal Assistant, or senior executive support professional, using MS Office. Exceptional written and spoken English communication skills. Strong drafting capabilities with a high degree of accuracy and attention to detail. Confident, personable, and professional approach when dealing with senior stakeholders. Proactive working style with the ability to operate independently and exercise strong judgement. Flexibility regarding working hours when business operational requirements demand.