FDC Agency
Job description
Project & Client Manager Intern helps support the agency’s clients, employees, and business stakeholders, and is responsible for supporting the agency team, building and maintaining long-lasting mutually beneficial relationships with clients and supporting our Senior Project Manager to ensure projects are delivered on time and exceed client and agency standards.
Internship duration is 6 months with an opportunity to extend and grow within the organisation.
Bachelor’s degree, National Diploma in Marketing or relevant field is preferential.
Applicants who don't submit both a CV and a cover letter will not be considered.
Job responsibilities
Job responsibilities
Operational
- Support the Senior Project Manager with day to day operations
- Provide clients and team members with technical assistance on products and services
- Support the preparation of weekly reports on account status
- Assist with implementation of client requests
- Assist with client research
- Assist with costing projects
- Assist with project administration
- Assist with social media content scheduling
- Support the internal team to deliver projects successfully
- Maintain client records
- Manage multiple tasks as one
- Maintain a high level of organisation and attention to detail
- Interest in gaining experience as a Client Manager, Project Manager, Customer Relationship manager in a digital agency, marketing agency, or advertising agency
- Experience with digital marketing, design, or website project management is a plus
- Experience with MS Office and Google Apps (particularly Excel/Sheets and PowerPoint/Slides)
- Experience delivering client-focused solutions to customer needs
- Ability to juggle multiple projects at a time, while maintaining sharp attention to detail
- Excellent communication, interpersonal, and listening skills
- The ability to think strategically and develop innovative and creative solutions
- Excellent writing proficiency skills
- Strong analytical skills and a good level of mathematical ability (statistics and numbers)
- Strong research and problem solving skills
- The ability to be adaptable, flexible and have a natural tendency to try new things
- Have an appetite for knowledge and a willingness to learn
- Be organised and manage time diligently
- Self motivated and dependable
- Ability to set and meet deadlines
- Adaptive and proactive
- Respectful and professional
- Consistency and accuracy
Applicants who don't submit both a CV and a cover letter will not be considered.