Front Desk / Admin Officer

Job Summary Our company is a furniture hardware importer, distributor and retailer with multiple locations in Lagos. We are seeking an organised, professional and digitally confident Front Desk / Admin Officerto manage reception, provide administrative support and handle our social media and online business accounts. Key Responsibilities Front Desk and Customer Service: Welcome customers and visitors professionally. Handle telephone, emails and WhatsApp enquiries Provide accurate product information and refer sales enquiries to the appropriate team. Record enquiries and follow up with customers and relevant departments. Office Administration: Prepare letters, reports, and other business documents. Maintain accurate records, correspondence and organised filing systems. Coordinate appointments, meetings and office schedules. Monitor office supplies and support routine office operations. Handle company and customer information confidentially. Social Media and Online Account Management: Manage day-to-day activity on the company's Instagram, Facebook, WhatsApp Business and other designated online accounts. Create and schedule approved product posts, promotional content and company updates. Take clear product photographs and create simple graphics and short videos. Respond professionally to comments, direct messages and online customer enquiries. Keep product listings, prices, availability and business information up to date Record online sales leads, forward orders to the sales team and follow up on customer requests. Requirements OND, HND or bachelor's degree in Business Administration, or a related discipline. At least 1 - 2 years of relevant experiencein administration, customer service or a similar role. Practical experience managing business social media pages and online accounts. Good spoken and written English, with strong customer service skills. Working knowledge of Microsoft Word, Excel, email and digital filing. Ability to commute reliably to Amuwo Odofin.