Funeral Agent: Kokstad (Eastern Cape)

Description RESPONSIBILITIES INCLUDE: Positively uphold the AVBOB brand at all times. Arrangement and execution of funerals in line with AVBOB standards and client's needs. Upholding high levels of customer services to AVBOB clients Operational management of the branch. Management of the AVBOB funeral branch in line with the legislative requirements. Management of infrastructure (buildings, fleet, operational equipment, etc.) in line with the set AVBOB standards. Management of AVBOB stakeholders (internal and external). Management training and development of branch staff. Business focus and drive to achieve business deliverables. Requirements QUALIFICATION REQUIREMENTS FOR THIS POSITION: Relevant business related post-matric qualification. Computer literacy. SKILS REQUIRED FOR THE POSITION: Business acumen (operational, sales, marketing and customer service). People management skills. Business and functional experience in the funeral industry will be an advantage. Good financial management experience will be a definite advantage.