Head of Operations

Industry: Trade & Manufacturing Reports To: Chief Operating Officer (COO) Job Summary Our client seeks an experienced Head of Operations to oversee retail, warehouse, production, distribution, and facility operations. The ideal candidate will drive operational efficiency, cost optimization, process improvement, and team performance while ensuring compliance with company standards. Key Responsibilities Develop and implement operational strategies aligned with business objectives. Oversee retail, warehouse, production, logistics, and facility operations. Improve operational processes, productivity, cost efficiency, and profitability. Manage budgets, inventory, equipment maintenance, and resource allocation. Ensure compliance with health, safety, and operational standards. Lead and supervise departmental managers and operations teams. Monitor performance targets, implement improvements, and report to executive management. Drive continuous improvement, accountability, and effective resource utilisation. Requirements & Qualifications HND or Bachelor's Degree in Engineering, Business Administration, Social Sciences, or a related field. Minimum of 10 years of operations experience, including at least 5 years in a managerial role. Proven experience managing multi-site operations across manufacturing, warehousing, retail, or distribution. Strong knowledge of operational strategy, inventory management, cost control, and process improvement. Excellent leadership, analytical, problem-solving, and team-management skills. Relevant professional certifications are required; an MBA or master's degree is an added advantage. Remuneration Benefits: Housing Allowance, Annual Leave Allowance, HMO, Pension, and Communication Allowance.