Healthcare Virtual Assistant (Mental Health Practice | Remote)

We're Hiring: Healthcare Virtual Assistant (Mental Health Practice | Remote)

Do you have experience supporting a US-based mental health or behavioral health practice? We're looking for an experienced Healthcare Virtual Assistant to join a growing mental health team.

Key Responsibilities:

Answer patient calls, texts, and callbacks
Schedule appointments for multiple therapists
Verify insurance eligibility and benefits
Review and submit claims in SimplePractice
Support daily front-office operations and collaborate with the team

Qualifications:

At least 2 years of US healthcare administrative experience
Mental health/behavioral health practice experience is strongly preferred
Experience with patient scheduling and insurance verification

SimplePractice experience is REQUIRED!

Excellent verbal and written English communication skills
Organized, reliable, coachable, and detail-oriented
Comfortable with productivity monitoring software

Work Setup: Remote

How to Apply:

Send your updated resume/CV to with the subject line Healthcare Virtual Assistant – Mental Health.

Applicants with experience in mental health, behavioral health, psychology, counseling, or psychotherapy practices will be prioritized.