Housekeeping Attendant

Job Summary The Housekeeping Attendant is responsible for maintaining high standards of cleanliness, hygiene, presentation, and guest comfort throughout guest rooms and assigned areas of the property. The role involves cleaning and servicing guest rooms, replenishing amenities, reporting maintenance issues, and ensuring all housekeeping procedures and standards are consistently followed. Key Responsibilities Clean and service guest rooms, bathrooms, corridors, public areas, and other assigned spaces according to established standards. Make beds, change bed linen, replace towels, dust, vacuum, mop, and sanitize surfaces. Replenish guest amenities, toiletries, minibar items, and other room supplies as required. Inspect assigned rooms to ensure they meet cleanliness, presentation, and hygiene standards before being released for occupancy. Report maintenance defects, damages, lost property, safety hazards, or unusual incidents promptly to the supervisor. Handle guest belongings with care and respect privacy and confidentiality at all times. Respond courteously to reasonable guest requests and communicate any concerns to the appropriate supervisor. Follow proper procedures for lost and found items. Maintain housekeeping equipment, cleaning tools, and supplies in good condition. Use cleaning chemicals safely and according to manufacturer and company guidelines. Maintain adequate stock of linen, towels, amenities, and cleaning supplies in assigned areas. Follow all health, safety, hygiene, fire, security, and environmental procedures. Support deep-cleaning activities and special cleaning projects when required. Work cooperatively with other housekeeping team members and departments. Perform other duties reasonably assigned by management. Qualifications and Experience Secondary school certificate or equivalent qualification. Previous housekeeping or hotel experience is an advantage. Good understanding of cleaning and hygiene procedures. Ability to work independently and as part of a team. Good physical stamina and attention to detail. Good communication and interpersonal skills. Key Competencies: Attention to detail Cleanliness and hygiene awareness Guest service orientation Reliability and punctuality Teamwork Time management Integrity and discretion Ability to follow instructions and procedures.