Our client, Xpose Limited, is a full-service event consulting and audio-visual equipment leasing company providing comprehensive, innovative, and reliable event solutions for corporate, social, and personal events. They are seeking to hire a Human Resource Manager who will play a pivotal role in driving the success of the organisation by overseeing all HR functions. The ideal candidate will be responsible for developing HR structures, policies, and systems; managing recruitment; supporting a high-performance culture; and fostering positive staff relations in a dynamic, events-focused environment. This role requires someone who understands the fast-paced, flexible, and creative nature of the events and entertainment industry.
Duties and Responsibilities:
Talent Acquisition and Retention:
Develop and implement effective recruitment strategies to attract skilled professionals in the industry.
Conduct interviews, evaluate candidates, and make hiring recommendations.
Collaborate with department managers to forecast staffing needs and address talent gaps.
Design retention programs to foster employee engagement and reduce turnover.
Employee Relations and Conflict Resolution:
Serve as a trusted advisor to employees and managers on HR-related issues.
Handle employee grievances, conflicts, and disciplinary actions in a fair and consistent manner.
Promote a positive work environment through effective communication and conflict resolution techniques.
Training and Development:
Identify training needs and develop programs to enhance employee skills and competencies.
Coordinate with external training providers and internal subject matter experts to deliver relevant training sessions.
Monitor employee performance and provide constructive feedback to support professional growth
Compliance and Policy Implementation:
Stay abreast of labor laws, regulations, and industry standards to ensure compliance.
Develop and update HR policies, procedures, and employee handbooks as needed.
Conduct regular audits to assess compliance with company policies and legal requirements.
Administration Support:
Administer employee benefits programs, including health insurance, retirement plans, and other perks.
Maintain up-to-date employee records, contracts, and HR documentation.
Manage HR budgets, payroll coordination, leave administration, and statutory submissions.
Implement HR information systems (HRIS) to streamline operations.
HR Metrics and Reporting:
Track key HR metrics, such as turnover rates, recruitment costs, and training effectiveness.
Prepare regular reports and presentations for management review.
Use data insights to inform decision-making and improve HR processes.
Performance Management & Development
Develop clear performance frameworks and feedback loops
Coordinate learning and development programs that match individual and team growth goals
Coach managers on people development and conflict resolution
Required Specifications:
Bachelor's degree in Human Resource Management, Business Administration, or related field.
Registered member of IHRM(Added advantage)
5+ years of HR experience, preferably in events, entertainment, media, creative, or hospitality industries.
Proven experience setting up HR structures (ideal for someone who has built or formalised HR teams).
Excellent communication, negotiation, and conflict resolution skills.
Strong understanding of Kenya's labor laws and HR compliance.
Experience managing both permanent and project-based/event-specific staff.