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HVAC Sales Executive (B2C)

Mandilas Group

Lagos, NigeriaPosted Posted 17 days ago
excel

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Job description

Job Summary The Sales Executive - B2C is responsible for driving retail and individual customer sales of cooling and consumer HVAC-Refrigeration products. The role focuses on showroom sales, lead conversion, walk-in customer engagement, and field prospecting to achieve volume sales and revenue targets. Responsibilities Attend to walk-in customers and sales inquiries. Promote and sell cooling products (AC units, accessories, after-sales services). Conduct product demonstrations and presentations. Generate leads through field marketing and referrals. Prepare quotations and follow up on prospects. Achieve individual sales targets and volume KPIs. Monitor stock availability with inventory teams. Support promotional campaigns and in-store activations. Ensure excellent customer experience and after-sales follow-up. Any other task as assigned by management. Education and Experience Education: Bachelor's Degree or HND in Business Administration, Marketing, or related field. Experience: Minimum of 2 - 4 years of retail or consumer sales experience. Experience in electronics, appliances, or HVAC products preferred. Professional Certification Retail sales or customer service certifications - advantageous. Skills and Competencies: Technical Behavioural: Retail sales techniques. Product knowledge (cooling systems & accessories). POS and invoicing systems. Upselling and cross-selling. Basic inventory awareness Customer-centric mindset. Strong communication and interpersonal skills. Persuasive selling ability. High energy and enthusiasm. Integrity and professionalism. Scope: Retail and individual customer sales. Product promotion and showroom conversion. Territory-based consumer sales growth.

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