Information Communication Technology Officer III - 5 Posts

Job Requirements For appointment to this grade, a candidate must have: Diploma in any of the following fields: Computer Science, Information Communications Technology, Information Technology, Computer Engineering, Computer Networking, Software Engineering, Business Information Technology, Data Science, Telecommunications Engineering, Electronic Engineering, Cyber Security or equivalent qualification from a recognized institution. Job Description Duties and Responsibilities Collecting ICT operational data; Installing and configuring ICT end user devices; Installing, updating and configuring operating and application software; Troubleshooting, diagnosing and solving network, software and hardware issues; Providing ICT end user support; Repairing and maintaining ICT equipment and associated peripherals; Monitoring the performance of ICT equipment; Undertaking basic ICT skilling; and Manning ICT helpdesk.