The position
The Loan Officer will report to the Field Sales Team Lead and have overall
responsibility for driving sales and expanding the customer base by visiting potential clients
in person. This role involves building strong relationships, understanding customer needs,
and presenting suitable products or services. The Loan Officer will work closely with
the Sales Manager to achieve sales targets and contribute to the overall growth of the
company.
In this role, you will
∙Meet required MoM financial targets/sales budgets.
∙Meet performance, KPIs, service level, quality standards, and customer satisfaction.
∙Provide correct and complete information to customers on the organization’s
products and services.
∙Convert potential customers into sales.
∙Ensure correct and complete documentation of customer interactions according to
standard operating procedures.
∙Timely provision of required activities, reports, feedback, or information (Call memo
and other activities reporting).
∙Provide feedback on processes, products, and procedures for business
improvement.
∙Strict adherence to company guidelines, policies, procedures, and processes.
∙Update job knowledge: attend mandatory training and development sessions to stay
updated on product/service/company.
We are looking for people with:
∙Minimum of 2 years of experience in consumer finance, lending, or Microfinance
sales positions.
∙A Bachelors’ degree from an accredited university.
∙Must have completed NYSC.
∙Great in-depth knowledge for Market penetration
∙High-energy, creative thinking and a demonstrated history of driving results
∙High level of attention to detail
∙Collaborative mindset, excellent communication and presentation skills