Manager Endpoint Support

Job Purpose Statement The End Point IT Specialist Officer's primary objective is to support the IT Technical Operations Management within the bank in terms of Repairs (Hardware & Software Fault Diagnosis). Key Accountabilities (Duties and Responsibilities) Service Monitoring 70% Ensure IT Technical Operations Management within the bank in terms of Repairs (Hardware & Software Fault Diagnosis) is handled with a lot of integrity, transparency and very professional at all times. Save Cost 40% Ensure that no unnecessary procurement is done. Perform frequent inventory as will be requested. Clear records of Assets being held Job Specifications Academic qualifications: A Bachelor's degree in Computer Science, Information Technology or related field. Professional training: ITIL Foundation would be an added advantage Desired work experience: Adequate understanding of the various banking business systems and computer operations processes. Demonstrable experience working in a professional IT environment. Sound knowledge of Information technology.