Manager: Information Management - WASA20760

Minimum Requirements: Grade 12 or equivalent NQF Level 4 Degree in Data Analytics/Statistics/Computer Science/Mathematics or related field - NQF 7 Drivers licence 3-5 years in a relevant environment Core Responsibilities: Analyse water consumption, meter reading, billing and customer data to identify trends, anomalies, irregularities and revenue risks. Analyse meter reading and consumption data to identify abnormal consumption patterns, zero consumption, negative readings, billing anomalies and other exceptions. Perform data quality, integrity and validation assessments on metering, billing, GIS, asset management, customer and other operational datasets to ensure accuracy, completeness and reliability. Develop and maintain data standards, validation rules, reporting methodologies and performance measurements frameworks Evaluate the effectiveness and outcomes of revenue assurance and loss- reduction initiatives using data - driven analysis. Produce management information and exception reports highlighting operational risks, revenue losses, billing irregularities, performance concerns and areas requiring management intervention. Contribute to the continuous improvement of metering information systems and business intelligence capabilities. Provide specialist analytical support for audit, verification , compliance and performance assessment activities Engage with operational teams, system administrators, Integrate and share product, process and system knowledge attained through formal and informal learning opportunities in the execution of your role.