Job description
Job Purpose
To provide expertise, advice and support to deliver on operational implementation plans and / or associated service delivery processes, by conducting research, conceptualise, design, develop, and produce graphic content for organisational communication purposes, in order to continuously enhance service delivery.
Education and Experience
Minimum Qualification & Experience Required
National Diploma (NQF 6) in Multimedia Design or a related field, coupled with a relevant certification in Motion Graphics & Illustration, Digital Arts, Multimedia Design, or a related discipline, AND 3-4 years' experience in the Marketing, Communications, Public Relations, or Brand Management environment, of which 1-2 years must have been at a knowledge worker level.
ALTERNATIVE
Senior Certificate (NQF 4) coupled with experience and relevant certification in Motion Graphics & Illustration, Digital Arts, Multimedia Design, or a related discipline, AND 6 years' experience in a Marketing, Communications, Public Relations, or Brand Management environment, of which 1-2 years must have been at a knowledge worker level.
Minimum Functional Requirements
Functional/Technical experience in Multimedia design.
Job Outputs:
Process
Plan and draft conceptual designs according to the client specifications.
Plan and execute creative designs using different medium to traditional techniques.
Use practical and applied knowledge and judgement to arrive at decisions.
Work with relevant teams to provide ideas, concepts, designs and campaigns and monitor quality control for organisational communication purposes.
Accumulate information and provide reports with recommendations applicable to area of specialisation. (I)
Apply practical and knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks. (I)
Communication of situational interpretation and judgement of work outputs and queries in area of specialisation. (I)
Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs. (I)
Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation. (I)
Execute process and procedural change, implement the change and provide guidelines and support new requirements as a result of the change. (I)
Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation. (I)
Use practical and applied knowledge and situational judgement to arrive at decisions. (I)
Governance
Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks. (I)
People
Develop and maintain productive working relationships with peers and team members to achieve predefined objectives. (I)
Finance
Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs. (I)
Client
Provide authoritative, specialist expertise and advice to internal and external customers.
Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service. (I)
Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations. (I)
Behavioural competencies
Accountability (V)
Adaptability
Analytical Thinking
Attention to Detail
Commitment to Continuous Learning
Conceptual Ability
Expertise in Context
Fairness and Transparency (V)
Honesty and Integrity (V)
Initiative
Organisational Awareness
Respect (V)
Trust (V)
Technical competencies
Business Knowledge
Business Writing Skills
Corporate Communications Strategy
Data Collection and Analysis
Digital Media Applications
Efficiency improvement
Functional Policies and Procedures
Quality Orientation
Reporting
Research
Written Communication
Deadline:15th October,2026