Officer Meter Reading (DD)

Competencies Required Behavioural: Integrity Honesty Trustworthiness Professionalism Leadership: Team player Motivating teams Coaching Mentoring Developing Knowledge: Customer relationship management Low voltage maintenance and fault repair Applicable safety training for supervisors Operating regulations for high and low voltage systems Organisational processes Contract management Metering and billing Credit management directive, policy Skill: Valid driver`s licence Communication Planning and control Computer literacy Minimum requirements Qualification(s): National Diploma/National N Diplomain Business Management/Engineering/Commerce/Finance at NQF6 with 240 credits 3 Years experience in working with customers and customer relations Key Responsibilities Manage measurement and meter related tasks Perform general supervision Provide customer data Handle generic service activities Build relationships between Eskom and customers Manage credit revenue and management processes Perform vending and prepaid activities Manage quotation and connection services