Job Summary
The Operations Officer is responsible for overseeing the efficient management of company facilities, assets, vehicles, operational resources, and support personnel.
The role ensures that all operational activities are properly coordinated, maintained, documented, and executed in line with company standards to support smooth business operations.
Key Responsibilities
Vehicle Management:
Oversee the maintenance, servicing, and proper utilization of all company vehicles.
Coordinate and supervise vehicle repairs, maintenance schedules, and inspections.
Maintain accurate records of vehicle servicing, repairs, insurance, licenses, and related documentation.
Facility and Asset Management:
Manage and monitor all company assets, office facilities, equipment, and operational resources.
Ensure proper maintenance, functionality, and security of company facilities.
Coordinate facility repairs, renovations, and maintenance activities as required.
Inspection Coordination:
Coordinate and supervise client site inspections.
Schedule inspection activities and ensure timely execution.
Maintain accurate documentation, filing, and record-keeping of all inspection reports and forms.
Resource Monitoring:
Monitor and manage diesel consumption, electricity usage, water supply, and other facility-related resources.
Implement measures to ensure cost-effective utilization of company resources.
Prepare periodic reports on resource usage and operational expenditures.
Personnel Supervision:
Supervise company drivers, artisans, cleaners, security personnel, and other support staff.
Monitor staff performance and ensure compliance with company policies and operational procedures.
Coordinate work schedules and assignments for support personnel.
Operational Support:
Ensure the availability and functionality of all operational tools and resources required for business activities.
Identify operational challenges and recommend practical solutions for improvement.
Support management in implementing operational policies and procedures.
Reporting and Documentation:
Maintain accurate operational records and reports.
Prepare periodic reports on facility management, asset utilization, vehicle maintenance, inspections, and operational activities.
Ensure proper filing and retrieval of operational documents.
Other Duties:
Carry out any other duties, responsibilities, or assignments as may be delegated by Management from time to time.
Key Performance Indicators (KPIs)
Timely servicing and maintenance of company vehicles.
Effective management and utilization of company assets and facilities.
Proper documentation and filing of operational records.
Reduction in operational downtime and maintenance delays.
Efficient management of facility resources and operational costs.
Timely completion of inspections and operational assignments.
Qualifications and Requirements
Bachelor's Degree or HND in Business Administration, Operations Management, Engineering, Logistics, or a related field.
2 - 3 years of relevant experience in operations, facility management, logistics, or administration.
Strong organizational, supervisory, and problem-solving skills.
Proficiency in Microsoft Office Suite and report writing.
Excellent communication and interpersonal skills.
Ability to work independently and manage multiple tasks effectively