People & Business Enablement Coordinator

Job Purpose Performs structured administrative tasks. E.g. Receptionist, Data Capturer, Administrative Assistant. Problem-Solving Complexity: Solves defined problems by applying established procedures, rules and guidance. Key Performance Areas Accurately process routine employee transactions (e.g., new hires, terminations, promotions, transfers) in accordance with established guidelines Maintain employee records in the HRIS, ensuring data integrity, confidentiality, and compliance with data privacy regulations Prepare standard PBE-related documents, letters, and basic reports using approved templates Coordinate meetings, interviews, training sessions and events for the PBE team, including managing calendars, logistics and end-to-end execution to ensure smooth delivery and participation Maintain the PBE team's shared inbox, responding to basic inquiries or accurately redirecting complex ones to appropriate team members Assist with the onboarding process by preparing new hire paperwork, coordinating logistical arrangements, and ensuring a smooth administrative start Support the offboarding process by compiling necessary documents, updating relevant systems, and coordinating administrative tasks Process leave requests and update leave tracking systems as per established company guidelines and procedures Distribute internal communications related to PBE policies, procedures, and employee updates to relevant stakeholders Assist with benefits administration tasks, including distributing enrollment forms, updating employee records, and responding to basic inquiries Maintain and organise physical and digital People filing systems to ensure easy retrieval and compliance with record-keeping policies Generate basic PBE reports on request (e.g., headcounts, leave summaries) by extracting data from the HRIS Order and maintain office supplies and equipment for the People & Business Enablement function, managing inventory and requisitions Adhere strictly to all internal People policies, procedures, and data privacy regulations in the execution of daily tasks Provide general administrative support for PBE team projects and initiatives as directed, including task tracking and document management Identify inefficiencies in PBE administrative processes and suggest improvements to improve accuracy, speed and service delivery Job Requirements Education Diploma in a relevant Human Resources Management Experience 2 - 3 years experience with Administration & HR Support, HR systems, HR Processes, Handling confidential information Demonstrated experience in a Service-Orientated environment Skills and Knowledge Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Data entry and management in HR Information Systems (HRIS) Familiarity with document management systems Strong attention to detail and accuracy Excellent organizational and time management skills Effective written and verbal communication Ability to maintain confidentiality and exercise discretion Problem-solving within defined procedures Adaptability and willingness to learn new systems and processes Customer service orientation