Pharmacist

Responsibilities

• Provide guidance and counselling on medications to customers
• Drive sales and profit in the pharmacy to meet set goals, targets and objectives.
• Ensures the company's compliance with legal policies, procedures and pharmaceutical regulations
• Establish, organise and implement community outreach programmes quarterly
• Provide delivery of quality pharmaceutical services in line with state and federal requirements
• Improve customer service approaches and techniques to ensure customer needs, complaints, and issues are successfully resolved within Company guidelines and standards.
• Strategically work towards the achievement of pharmacy long-term and short-term goals
• Implement proper product expiry management
• Plan, organise, and implement all activities in relation to the pharmacy operations.
• Ensure proper filling of all necessary pharmacy documents for documentation purposes
• Coordinate the pharmacy academy weekly
• Ensure maximum customer satisfaction within the company's policies
• Institute and implement enhancement of quality service delivery for maximum customer satisfaction
• Ensure smooth operation of the pharmacy
• Generate weekly reports
• Ensure maximum cover for all roles of the pharmacy at all times
• Monitor daily activities of team members via their individual checklist
• Monitor and rate performance of team members via scored cards and bi annual appraisal
• Take charge and ownership of the entire pharmacy operations
• Ensure punctuality in the opening of the pharmacy
• And any other assigned task from line manager or management.

Requirements

• Strong Leadership and supervisory skills
• Excellent communication skills
• Integrity and Ethical
• Planning and Organizational skills
• Excellent problem solving and analytical skills
• Goal Driven
• Interpersonal skills
• Relationship Management
• Influencing & Persuading

Skills

• Commercial Awareness
• Business strategy
• Excellent product knowledge and industry
• Sales strategy
• Team building
• People management
• Customer Service oriented
• Risk Management
• Strong self-management skills, maturity, confidence and patience.
• Innovative approach to problem solving.