Program Associate

RESPONSIBILITIES: Coordinate the planning, implementation, monitoring, and documentation of organizational programs and activities. Liaise with community stakeholders, schools, local leaders, service providers, beneficiaries, vendors, and external partners to support effective program delivery and organizational operations. Conduct assessments, collect field data, maintain physical and digital documentation, and prepare reports related to program activities, beneficiary progress, and operational updates. Coordinate beneficiary identification, follow-ups, referrals, and the provision of appropriate support services in line with organizational procedures. Facilitate communication and maintain positive working relationships with beneficiaries, caregivers, community members, and external stakeholders. Coordinate and support the implementation of trainings, workshops, distributions, outreach activities, special events, and community-based initiatives. Monitor program activities and carry out administrative and operational tasks to ensure timely and effective implementation of organizational activities. Collaborate with multidisciplinary teams and other departments to support beneficiary needs, child and youth development initiatives, and organizational objectives. Coordinate logistical arrangements, activity planning, scheduling, inventory tracking, and resource allocation for program implementation and organizational activities. Support procurement and operational processes including vendor coordination, purchase documentation, resource accountability, and inventory management. Prepare meeting minutes, maintain organized records and filing systems, and assist in preparing monthly reports, donor updates, and program reports for directors and stakeholders. Facilitate coordination and communication between employees and support smooth day-to-day organizational operations. Support budget tracking, resource utilization monitoring, and accountability processes in collaboration with finance and operations teams. Ensure compliance with organizational policies, safeguarding standards, operational procedures, and relevant guidelines in all assigned duties. Serve as the main coordinator for government platforms, systems, and related submissions, including facilitating registrations, filings, renewals, updates, and compliance related documentation as required by applicable regulations and organizational needs. Serve as the main coordinator and liaison with external parties on behalf of the organization, including legal representatives, insurance providers, internet and service providers, landlords, regulatory agencies, vendors, and other external stakeholders to support organizational operations and compliance. Prepare monthly payroll and pay slips for employees. Coordinate and facilitate bank account related activities, documentation, transactions, and administrative requests with financial institutions in accordance with organizational authorization procedures and financial policies. Participate in maintaining the cleanliness, organization, and general upkeep of the office and surrounding compound, including taking part in scheduled shared cleaning responsibilities with other staff members. Perform other related duties as assigned in support of organizational objectives and program implementation. REQUIREMENTS Genuine interest in creating a positive impact on the lives of children, particularly through education, child development, and community-based initiatives. Strong communication and stakeholder management skills, with the ability to build and maintain effective relationships with individuals from diverse backgrounds. Ability to thrive in a collaborative and dynamic environment, adapt to changing priorities, and work effectively with colleagues and external stakeholders. Proficiency in Google Workspace applications, particularly Google Docs, Sheets, Slides, Drive, and Forms, for documentation, data management, reporting, presentations, and team collaboration. Strong organisational skills and attention to detail, with the ability to manage multiple responsibilities, maintain accurate records, and meet deadlines. Good research, analytical, and critical-thinking skills, including the ability to ask relevant questions, verify information, identify underlying issues, and develop practical recommendations. A proactive and accountable approach to work, with the ability to take ownership of tasks, anticipate next steps, follow through on commitments, and work without constant supervision. Strong written and verbal communication skills in English. Ability to work independently in the field while maintaining regular communication with management and the wider team. Willingness to conduct field visits, engage with schools and households, and undertake administrative and operational responsibilities as required. Demonstrated integrity, professionalism, discretion, and commitment to child safeguarding and responsible handling of confidential information.