Project Officer – Enterprise Development

Summary Profile  The Project Officer-Enterprise Development will support design, coordination, and implementation of enterprise development programming aimed at strengthening refugee women-led businesses, improving market access, and enhancing income generation through sustainable enterprise models.  Job Purpose  The Project Officer-Enterprise Development will lead implementation of enterprise development interventions targeting refugee and host community young women and persons with disabilities. The role focuses on strengthening micro and small enterprises (MSMEs), improving business performance, facilitating access to markets and finance, and supporting structured business growth pathways.  The officer will work across training, incubation, mentorship, value chain integration, and market systems support to ensure sustainable enterprise outcomes for participants.  Key Responsibilities  Enterprise Development Programming  Coordinate implementation of enterprise development activities for young refugee women and persons with disabilities.   Support design and delivery of enterprise support models including:   Business incubation   Mentorship and coaching   Financial literacy training   Market readiness support   Business growth acceleration   Support participants in developing and implementing business plans.   Facilitate transition of participants from training into sustainable enterprises.   Support group-based enterprises, cooperatives, and savings-led business models.   Business Coaching and Capacity Strengthening  Provide ongoing coaching and mentorship to women-led enterprises.   Support entrepreneurs to improve:   Profitability and revenue generation   Business planning and strategy   Record keeping and financial management   Marketing and customer engagement   Operational efficiency and productivity   Conduct regular business assessments and performance tracking.   Provide tailored support to micro, small, and emerging enterprises.   Market Access and Value Chain Integration  Identify and develop linkages between enterprises and viable market opportunities.   Support access to:   Local markets and retail spaces   Suppliers and input providers   Financial institutions and savings groups   Digital and e-commerce platforms   Industry networks and business associations   Facilitate participation in trade fairs, exhibitions, and networking forums.   Strengthen women-led enterprises within selected urban value chains.   Program Coordination and Implementation  Develop workplans and implementation schedules for enterprise development activities.   Coordinate training sessions, coaching visits, and enterprise support activities.   Ensure timely delivery of program outputs and activities.   Support logistics and planning for enterprise development events.   Collaborate with vocational, protection, and MEAL teams for integrated programming.   Monitoring, Evaluation, Accountability, and Learning (MEAL)  Maintain accurate records of enterprises supported and participant progress.   Track key performance indicators including:   Business growth and profitability   Income levels   Enterprise sustainability   Market access outcomes   Support data collection, analysis, and reporting.   Document success stories, case studies, and lessons learned.   Contribute to donor reporting and program evaluations.   Stakeholder Engagement and Partnerships  Build and maintain relationships with:   MSMEs and private sector actors   Financial service providers   Business development service providers   Government enterprise support agencies   Refugee-led organizations   Represent RefuSHE in enterprise development and livelihoods coordination forums.   Promote inclusive economic participation of refugee women in Nairobi's economy.   Safeguarding and Compliance  Ensure compliance with RefuSHE safeguarding, child protection, and PSEA policies.   Promote safe, ethical, and inclusive programming practices.   Maintain confidentiality and professional conduct in all engagements.   Ensure participant dignity and protection are prioritized in all enterprise activities.   Qualifications and Experience  Education  Bachelor's degree in: Business Administration, Entrepreneurship Economics, Development Studies, Commerce, Community Development Or related field.   ILO/SIYB Training Certification  Experience  Minimum 3 - 5 years' experience in enterprise development, livelihoods programming, or MSME support.   Experience supporting women-led enterprises or vulnerable populations is highly desirable.   Experience in market systems development, incubation, or business acceleration programs is an added advantage.   Experience working with refugees or urban informal economies preferred.   Required Skills and Competencies  Strong enterprise development and business coaching skills.   Good understanding of MSME ecosystems and urban informal markets.   Knowledge of financial literacy and business management principles.   Strong stakeholder engagement and partnership-building skills.   Excellent analytical and problem-solving abilities.   Strong facilitation and communication skills.   Ability to manage multiple enterprise support activities simultaneously.   Strong reporting and documentation skills.