Receptionist

Description You will be responsible for (but not limited to): Checking guests in and out of the hotel Maintaining guest accounts and processing guest transactions during their stay Dealing with any and all special needs or requests from guests during their stay Assisting with reservations for guests as and when required Minimum Requirements: Matric Hospitality Qualification or Similar 1 - 2 Years Receptionist experience Strong Computer Literacy skills in terms of MS Office and a reputable PMS (Protel) Hands-on Problem-Solving approach and the ability to remain calm under pressure and take control of incidents and investigations Ability to work as part of a team, as well as independently Honest and trustworthy beyond approach Great attention to detail Presentable and well spoken Team Player who leads by example Ability to work shifts Ability to remain highly confidential and be able to treat sensitive information with the highest level of diplomacy