Residence Coordinator

Job Description

A well-organised and responsible Residence Coordinator is required to oversee the daily operations of a residence in Bellville. The successful candidate will be responsible for residence administration, student accommodation, staff coordination, maintenance, cleanliness and security, ensuring a safe, well-maintained and comfortable living environment for students.

Key Responsibilities

• Oversee daily residence operations, administration, reporting and communication with management.
• Coordinate and monitor maintenance staff, cleaning teams and security personnel.
• Conduct daily inspections of rooms, bathrooms, common areas and the exterior of the residence.
• Manage student check-in and check-out procedures, including lease agreements, room inspections, biometric registration and occupancy records.
• Monitor security operations, incident reports, access control, CCTV cameras and compliance with residence rules.
• Ensure compliance with fire safety, health and safety regulations and emergency procedures.
• Monitor Wi-Fi, DSTV, laundry facilities, recreational areas and residence equipment.
• Manage petty cash, staff attendance registers, maintenance job cards, claims and monthly reconciliations.
• Maintain cleaning schedules, cleaning supplies, pest control arrangements and general hygiene standards.
• Prepare weekly maintenance reports and submit monthly administrative documentation to management.
• Coordinate student meetings, residence activities and student development initiatives.
• Monitor residence assets, laundry tokens and recreational equipment.
• Escalate incidents, maintenance concerns and student-related matters to management.
• Ensure residence documentation, notice boards, safety signage and emergency contact lists remain up to date.

Requirements

• Previous experience in residence management, facilities coordination, accommodation management or a similar operational role.
• Strong administrative, organisational and record-keeping skills.
• Experience supervising staff and coordinating cleaning, maintenance and security functions.
• Good communication and interpersonal skills, with the ability to engage professionally with students, staff and management.
• Strong problem-solving skills and the ability to manage multiple responsibilities effectively.
• Knowledge of health and safety requirements, fire regulations and emergency procedures would be advantageous.