Revenue Manager

Driving Innovation and Trust: Ten’s Journey to Redefine Service Excellence 

Ten is on a mission to become the most trusted service business in the world. 🌎Technology-driven Product is at the centre of our strategy to create a hugely successful service and business.  Millions of members already have access to Ten's services across lifestyle, travel, dining and entertainment on behalf of over fifty clients including HSBC, Swisscard and Royal Bank of Canada. Ten's partnerships are based on multi-year contracts generating revenue through platform-as-a-service and technology fees. 

We have the advantages of already being at scale globally with a critical mass of high net worth members via stable, multi-year revenue-generating contracts.  We already have a market leading consumer proposition and credibility (and many integrations) with the leading suppliers/partners across our ‘big 4’ service categories of restaurants/travel/entertainment and luxury retail.   

We are profitable and the first B Corp listed on the London Stock Exchange (AIM market). 

Our plans are to continue to invest into technology (including AI) to become the main way that our members organise their leisure lives.  The next few years will see Ten speed up our progress via our Growth Engine strategy, making the next huge steps to achieve our ambitions together. 

For more information, please watch Ten's Growth Engine Video https://tenlifestylegroup.com/investors/#growth-en... 

🌟 Join Our Team as a Revenue Manager 🌟

We are seeking a highly motivated and detail-oriented Revenue Manager to join our Finance team. This role is responsible for ensuring the accuracy and integrity of revenue accounting and billing processes for a multinational company. The successful candidate will be responsible for financial reporting, forecasting, and business partnering to support decision-making across the organisation.

Key Objectives:

• Ensure accurate and timely accounting, billing and cash collection while providing support to entities with local contracts.
• Deliver on audit requests in support of the Group and local audits.
• Build respect and trust across the business through cross-department interaction and effective business partnering.
• Identify and highlight risks and opportunities related to corporate revenues, supplier revenues, and commissions.
• Assist FP&A team in the preparation of the Corporate Revenues & Supplier Commissions budgets and cash forecasts.
• Document and maintain processes to ensure seamless revenue management.

Key Responsibilities:

Corporate Revenue Accounting & Billing

• Manage and control the billing process for all UK corporate clients, liaising with account managers and other stakeholders.
• Oversee and execute the corporate revenue accounting process, ensuring accuracy in P&L and balance sheet entries.
• Implement and review monthly balance sheet reconciliations with clear working papers.
• Monitor global revenue recognition practices and support revenue-related queries from international entities.
• Ensure compliance with IFRS 15 revenue recognition standards.
• Reconcile promotion transactions to client-provided floats received.

Supplier Revenue & Commissions Management

• Manage and control the invoicing process for Travel and Lifestyle pay direct commission processes, liaising with the key stakeholders where required.
• Oversee the Supplier Revenue accounting process for all entities ensuring compliance with IFRS 15
• Oversee and lead the Credit Control team to ensure commission is invoiced and collected in a timely manner. Identifying opportunities to enhance time taken to collect
• Review monthly balance sheet reconciliation with clear support of balances outstanding
• Reconcile commission collected against commission reported in Ten Travel System to minimise leakage. Feeding back any errors in the data to relevant stakeholders to enhance accuracy
• Identify and implement opportunities to improve the percentage of commission collected.

Financial Reporting & Forecasting

• Prepare and analyse monthly revenue reports, including variances by segment and foreign exchange impacts.
• Assist in the production of revenue budgets and monthly reforecasting by supporting the Financial Planning & Analysis (FP&A) team.
• Monitor and explain monthly cash collections versus budgeted expectations.
• Maintain a tracker for all contracts, including terms and amendments.
• Collaborate with FP&A to model contract terms for accurate revenue recognition.
• Produce and maintain a Group revenue reporting manual.

Process Improvement & Systems Development

• Enhance reporting tools and dashboards using finance systems and Tableau for better decision-making.
• Improve the efficiency of revenue tracking, billing, and interdepartmental collaboration through Salesforce and other financial tools.
• Develop streamlined processes for contract reviews and intercompany billing on global contracts.

Stakeholder Management & Compliance

• Liaise with auditors to ensure timely responses and compliance with listed company deadlines.
• Foster relationship with client services and business development to streamline invoicing and payment process.
• Challenge assumptions, highlight issues, and identify opportunities for revenue growth.
• Ensure VAT compliance in billing processes.

Your Profile:

Qualifications, Skills and Experience:

• Professional accounting qualification (e.g., ACA, ACCA, CIMA) or equivalent experience.
• Strong understanding and practical experience with IFRS 15 revenue recognition principles.
• Experience in revenue accounting and billing processes, ideally in a multinational environment.
• Familiarity with financial systems and reporting tools, including Salesforce and Tableau.
• Strong analytical and problem-solving skills, with attention to detail.
• Ability to work proactively, manage multiple priorities, and communicate effectively with stakeholders.
• Experience in VAT regulations related to billing is desirable.
• Experience in managing a small team of revenue accountants and credit controllers.

Location  

We are ideally seeking exceptional candidates to be based in Cape Town who are able to commute to the office at least 2 days a week. 

Benefits & Rewards

Our people are at the heart of the business, and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.

Rewards designed around you:

• A competitive salary depending on experience
• Flexible work arrangements including Hybrid work possibilities ; with up to 60% Home Office.
• Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.
• Paid Sabbaticals. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave
• Extra Rewards. Lucrative Ten Loyalty Rewards program.
• Remote Working Holidays - possibilities to Travel and Work!
• Employee Discounts. Access to lots of great travel and entertainment discounts as our clients’ members would!
• We also offer a company contribution towards medical aid, and transport home for those working a late shift (applies to those who don't have a car).
• ICAS Employee Health and Wellness (EHWP) services which are confidential and free for all employees to use.
• Safe & secure offices in the Foreshore with complimentary off-street parking.

At Ten, you’ll be part of a global, dynamic, and inclusive team, with diversity at its core and endless opportunities for growth.  

Join us and experience a workplace where you can truly thrive. https://tenlifestylegroup.com/ten-tv/  

Commitment to Diversity  

We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and business needs.  

“Ten works with a small, preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time. Ten Group is not responsible for any fees related to unsolicited resumes.”