Sales Administrator

About the Role Our client is seeking a highly organised and detail-oriented Sales Administrator to support a busy technical sales team. This role is ideal for someone with strong sales administration experience in a B2B or technical environment who enjoys working with quotations, customer orders, reporting, and sales support functions. The successful candidate will play a key role in ensuring the smooth running of the sales process, from enquiry management and quotation preparation through to order administration and customer communication. Key Responsibilities Prepare and manage customer quotations, proposals, and RFQs. Process sales orders accurately and efficiently. Liaise with customers regarding enquiries, quotations, orders, and delivery updates. Maintain accurate customer and sales records on CRM and ERP systems. Provide administrative support to the sales and account management teams. Compile sales reports, forecasts, and performance tracking information. Assist with pricing updates, product information, and sales documentation. Coordinate with internal departments to ensure customer requirements are met. Maintain filing systems and ensure all sales documentation is up to date. Support customer relationship management activities and follow-up processes. Conduct basic sales data analysis and reporting to assist management decision-making. Minimum Requirements Grade 12 (Matric). Relevant qualification in Business Administration, Sales Administration, or a related field. Minimum 3 years' experience in a Sales Administrator role. Experience within a technical, engineering, manufacturing, industrial, or B2B sales environment. Strong experience with quotation preparation and RFQ management. Working knowledge of CRM and ERP systems. Advanced Microsoft Office skills, particularly Excel. Strong attention to detail and organisational abilities. Excellent verbal and written communication skills. Strong analytical and problem-solving skills. Ability to work under pressure and manage multiple priorities. Essential Requirements Valid South African driver's licence. Own reliable vehicle. Based in or able to travel daily to the Southern Suburbs, Cape Town. Preferred Experience Experience supporting technical sales representatives or account managers. Exposure to inventory, procurement, or supply chain-related processes. Experience compiling sales performance reports and analysing sales data. Personal Attributes Highly organised and proactive. Strong customer service orientation. Professional and trustworthy. Deadline-driven with excellent time management skills. Able to work independently and as part of a team.