Sales Agent : Affiliates

What will you do? Under direct supervision you will be responsible in managing relationships with Miway's affiliate partners and converting affiliate-generated leads into sales. The role involves handling inbound and outbound calls, assisting customers referred through affiliate channels, and ensuring exceptional customer service and sales performance. As an affiliate agent you will be handling multi-channel communication, support policy queries, and contribute to sales and service excellence What will make you successful in this role? Minimum Qualification Grade 12/Standard 10/ NQF 4 RE5 Certificate (As per DOFA date) Fully FAIS Accredited (As per DOFA date) Minimum Experience Minimum of more than 1 year Call Centre experience Minimum 1-3 years in the STI environment and client services experience Key Responsibilities Responsible for the execution of our daily and monthly targets Ensuring that all sales budgets were met Convert affiliate-generated leads into new insurance policy sales Follow a target-driven sales approach aligned to MiWay's performance expectations prompt assistance with policy inquiries, product information, and premium explanations Creating reports and submitting to management Key Competencies Obsessed with excellence Able to work in a team target setting Be resilient and able to work under pressure. Able to overcome objections easily Persuasion and negotiation skills Excellent English communication Great at timekeeping Competencies, Knowledge and Skills Obsessed with excellence Able to work in a team target setting Be resilient and able to work under pressure. Able to overcome objections easily Persuasion and negotiation skills Excellent English communication Great at timekeeping Knowledge and Skills Personal Attributes Record keeping; filing and maintenance of databases Data Collection and processing of transactions Reporting and Administration Quality; compliance and accreditation Business Process Services knowledge Knowledge and Skills Undertake Outbound Tele-Sales Service inbound client queries, requests Administration and processing Quality, compliance and accreditation