Service Technician / Repair Assistant – Power Tools

Our client, a leading provider of professional power tools and equipment, is seeking a hands-on, technically competent and customer-focused Service Technician / Repair Assistant - Power Tools to support its After Sales Service operations. Qualifications & Requirements Diploma in Electrical or Mechanical Engineering. Minimum of three (3) years of service experience in power tools repair. Valid motorcycle rider's licence. Good technical knowledge of electrical, mechanical and electronic power tools. Strong troubleshooting and diagnostic skills. Ability to use appropriate testing equipment and technical documentation. Ability to work effectively in both workshop and customer-site environments. Strong attention to detail and commitment to quality and safety. Good customer service and communication skills. Ability to work independently while supporting the wider service team. Key Competencies Power Tools Repair & Maintenance Electrical & Mechanical Troubleshooting Technical Diagnosis & Fault Finding Preventive Maintenance Field Service Support Technical Documentation Quality & Safety Compliance Spare Parts Management Customer Service Attention to Detail Problem-Solving & Decision-Making Time Management & Efficiency Technical Communication Teamwork & Collaboration Key Performance Indicators (KPIs) Repair turnaround time Number of tools repaired