Snr Clerk: Meter Management: WASA20903

Closing Date : 2026-10-13 Minimum requirements: NQF4 or Matric and Computer Literate NQF5 or Cistomer Care Certificate 2 Years' experience in a similar environment Core Responsibilities: Receive and capture consumer complaints on a management system Ensure the integrity and effective administration of the department's delivery processes Update and circulate by-laws, tariffs, policies and relevant regulation through a filing system Take accountability for delivery of contracted work output within agreed parameters of SOPs, quality standards and service targets Plan and organise own work tasks and routine within area of work Ensure that completed work adhere to governance and legislative requirements Adhere to all Batho Pele principles Continuously assess own performance, seek timely feedback on contracted outputs and request training where appropriate Integrate new knowledge attained through formal and informal learning opportunities and apply in the execution of your role