Territory Manager

Job Description

We are looking for proactive, detail-oriented professional who is committed to operational excellence. The ideal candidate should demonstrate strong problem-solving skills, the ability to work efficiently in a fast-paced environment, and a strong sense of responsibility in maintaining excellent Customer service with strict adherence to brand specific guidelines and expectations.

Key Responsibilities

• Drive business performance within the assigned territory by maximizing sales, operational efficiency, and overall site performance. Ensure the achievement of monthly fuel, lubricants, and LPG sales targets.
• Manage wet stock controls to maintain product losses within approved limits.
• Train and coach site teams on company standards, business principles, and product knowledge.
• Review site P&L performance and recommend improvement actions to enhance profitability.
• Coordinate maintenance and repair activities, ensuring timely resolution through JIRA.
• Report, document and follow up for closure of all incidents at the service station. Ensure
• effective safety meetings are held at each site, cultivating a safety culture.
• Periodically conduct site hard closure to ensure full accountability of cash and stocks.
• Ensure site compliance to all statutory and business license requirements. Ensure all compliance documents are filed and maintained at each site.
• Manage existing Convenience business activities in the territory, continuously grow nonfuel revenue through recruitment and onboarding of tenants to vacant spaces, new
• Convenience business additions, and contract rent escalations where applicable.
• Grow the territory by scouting for and following up on onboarding of new sites.

Academic Qualifications & Professional Experience

• Bachelor's Degree in Marketing, Commerce, Economics or business-related field.
• Diploma in Sales, Marketing, Finance or CIM an added advantage.
• Experience- At least 3 years' experience in a sales related field, preferably within an FMCG or retail environment.
• Experience in managing multiple locations within a designated region.
• Ability to analyse sales data and market trends to make informed decisions.
• Flexibility to work in any region in Kenya where the Company is operating.