UX Copywriter

Company Description

iKhokha is a place where chance-takers become change-makers. At iKhokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way.  As one of the fastest-growing FinTech's in Africa, we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a chance-taker and help us empower small businesses in South Africa.

Job Description

Are you a master wordsmith who can turn complex ideas into clean, compelling copy that enchants users at every click?  

Then look no further! We’re looking for a visionary UX Copywriter to help shape our iK voice and bring each digital experience to life! 

So, what will you do?  

• You will join the Product Design team and assist in creating and maintaining consistent, user-centric copy for our diverse range of payment products and business services.  
• You will need to be detail-oriented and craft engaging and intuitive content that enhances user experience.  

In addition to the above, you will:  

• Develop clear, concise, and compelling copy for all iK digital platforms including websites, mobile apps, and software interfaces for card payment devices. 
• Collaborate with product designers, product managers, and other stakeholders to understand project requirements and create content that aligns with our users' needs and business goals. 
• Ensure all copy adheres to iK brand guidelines and maintains a consistent tone of voice across all products and services. 
• Support user research and testing to gather insights and iterate on copy based on feedback. 
• Edit and proofread content to ensure clarity, accuracy, and consistency.

Qualifications

• Bachelor’s degree in English, Digital Communications, Marketing, or a related field.  

Deal Breakers:  

3+ years of experience in UX writing, copywriting, or a similar role with knowledge of the following:  

• Strong portfolio demonstrating expertise in writing for digital products and services. 
• Excellent writing, editing, and proofreading skills with a keen eye for detail. 
• Proficiency in user-centred design principles and methodologies, as well as experience conducting user research and testing. 
• Ability to work collaboratively in a fast-paced, cross-functional team environment. 
• Strong organizational and time management skills, with the ability to manage multiple projects simultaneously. 
• Familiarity with content management systems (CMS) and basic understanding of SEO best practices, as well as knowledge of industry-standard tools such as Figma or similar design tools. 

Additional Information

Perks of joining the Tribe? 

• Work in a high-growth company with tangible results you're accountable for. 
• Enjoy hybrid, remote, and in office work models. 
• Competitive remuneration and benefits, including Medical Aid and Group Risk scheme contributions. 
• Be guided by visionary leadership. 
• Seize the opportunity for study leave.   
• Access to on-demand learning and development. 
• Experience a friendly, collaborative culture with a team of all-round-lekker humans (it’s true, we surveyed our Employees and they told us so). 
• If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista.