Virtual Sales Representative - Mombasa

Job Overview

We are seeking a highly motivated and customer-focused Virtual Sales Representative to join our team. The successful candidate will be responsible for managing online customer interactions, handling lead calls, conducting follow-ups, and driving conversions. If you have excellent communication skills, a persuasive sales pitch, and a knack for utilizing social media in sales, we want to hear from you!

Responsibilities

• Handle inbound and outbound sales calls with online leads, providing information, and guiding customers through the sales process.
• Conduct proactive follow-ups to nurture leads and move them through the sales funnel.
• Utilize effective sales techniques to convert leads into customers, meeting and exceeding sales targets.
• Provide an exceptional online customer experience through clear communication and product knowledge.
• Collaborate with the marketing team to align sales strategies with ongoing campaigns.
• Utilize social media platforms to engage potential customers, build relationships, and drive sales.
• Stay informed about product features, industry trends, and competitive offerings.

Qualifications

• Proven experience in sales, preferably in a retail environment.
• Excellent communication skills, both written and verbal.
• Strong sales pitch and negotiation abilities.
• Experience in utilizing social media for sales and customer engagement.
• Ability to work independently and efficiently manage time and tasks.
• Customer-centric mindset with a focus on delivering outstanding service.
• Proficient in using CRM software and other sales tools.
• Results-driven with a proven track record of meeting and exceeding sales targets.

Education

• A bachelor's degree Or Diploma in Business, Marketing, or a related field is preferred.