The successful candidate will be responsible for the following key performance areas:
Manage and maintain the Divisional Head and senior managers' diaries, including logistical arrangements for appointments and travel in liaison with relevant personnel.
Ensure that all submissions are made to the correct committees before the deadlines (e.g. Governors' Executive Committee submissions).
Receive, screen and respond to incoming telephone calls using own initiative and, where appropriate, deal with queries and/or route calls to appropriate persons and/or departments.
Prepare and edit correspondence, communications, presentations and other documents, and conduct basic investigations and analysis where necessary for this purpose.
Ensure that all incoming and outgoing correspondence is registered and filed in accordance with the File Plan of the South African Reserve Bank (SARB).
Collate and coordinate project-based and other information on behalf of the Divisional Head and senior managers.
Review operating practices in own area and implement improvements where necessary.
Maintain positive internal and external relationships, engaging with members and stakeholders at all levels of seniority.
Create and maintain a contact database for the division as well as a filing system in accordance with the File Plan of the SARB.
Perform day-to-day duties in an ethical manner that involves maintaining absolute confidentiality in all matters related to the division.
Distribute correspondence, circulars and memorandums to staff in the department or the SARB on matters emanating from the department.
Perform any other tasks as instructed by the Divisional Head and senior managers, as and when required.
Qualifications
To be considered for this position, candidates must be in possession of:
a minimum of a Grade 12 certificate plus a Secretarial Diploma or an equivalent qualification (NQF 5) ; and
a minimum of five years' experience in corporate personal assistance or an equivalent role.
Additional requirements include:
industry, organisational and business awareness;
proficiency in English (both verbal and written skills);
proficiency in the Microsoft Office Suite (Word, Power Point and Excel) and Outlook;
ability to work independently and outside normal working hours, when required;
excellent typing skills and telephone etiquette;
good communication and interpersonal skills;
time and quality management skills;
organisational awareness;
ability to take initiative;
attention to detail and dedication to tasks;
knowledge of administrative and clerical procedures;
the ability to plan and organise events;
problem-solving skills; and
professionalism.