Purpose Statement
At Capitec, our purpose is simple: to make a positive difference in our clients' lives.
We're looking for a detail-driven and client-focused Account Analyst to join our Business Bank team and support the growth and management of our client portfolios.
The role supports with the day to day running and maintenance of portfolios by providing a central office-bound contact point for customer service queries/ requests, administration assistance and adding value to clients through the identification of cross-selling opportunities, monitoring all loan facilities in the portfolio on a daily basis against set parameters/ conditions.
What you'll do
Supporting with portfolio and client management
Preparing and motivating credit applications
Monitoring loan facilities to ensure compliance with approved terms
Acting as a key contact for client queries and service requests
Identifying opportunities to add value and support cross-selling
Ensuring compliance with regulatory requirements, including FICA
What we're looking for
Minimum 5 years' banking experience
At least 3 years in a Business Banking or Commercial Banking environment
Experience in credit application preparation
The features, benefits and value propositions of respective company product/service offerings
General banking practices and procedures
Understanding of how Business Banking operates, as well as understanding the business risks, industry risks and financial requirements pertaining to the business market
Credit principles and practices, including an understanding of credit application, securities and balance sheet requirements
The Financial Intelligence Centre Act (FICA)
Administration processes and procedures pertaining to Business Banking transactions
Client relationship management and service principles
Advantageous
Competitor product offerings / channels / operational and marketing tactics
If you're passionate about delivering exceptional client experiences and building a career in Business Banking, we'd love to hear from you
Qualification
A relevant tertiary qualification in Finance or Similar
Conditions of Employment
Clear criminal and credit record