About the role:
The Account Analyst supports the day-to-day management of a business banking portfolio by delivering excellent client service, administering accounts, and preparing, processing, and monitoring credit facilities in line with risk and credit policies. The role also focuses on growing the portfolio through cross-selling and identifying new business opportunities while ensuring compliance, quality service, and portfolio profitability.
Our ideal candidate has:
A minimum NQF4 Banking Certificate and ideally a Bachelor's Degree in Commerce or Finance
Minimum of 2-3 years' experience in banking, with at least 1 year in a Business Banking or Commercial Banking environment.
Proven experience in preparing, motivating, and processing credit applications in line with credit policies and risk frameworks.
Demonstrated experience in analysing financial statements, balance sheets, and management accounts.
Experience in managing and maintaining a client portfolio, including daily monitoring of lending and investment accounts.
Proven track record in client service, relationship management, and handling business banking queries and requests.
Experience in credit risk management, including monitoring excesses, account conduct, and credit compliance.
Experience in identifying cross-selling opportunities and supporting sales growth within a business banking environment
Knowledge
The features, benefits and value propositions of respective company product/service offerings.
General banking practices and procedures.
Understanding of how Business Banking operates, as well as understanding the business risks, industry risks and financial requirements pertaining to the business market
Credit principles and practices, including an understanding of credit application, securities and balance sheet requirements. .
The Financial Intelligence Centre Act (FICA).
Administration processes and procedures pertaining to Business Banking transactions.
Client relationship management and service principles.
Ideal:
Knowledge and understanding of:
Competitor product offerings/ channels/ operational and marketing tactics would be advantageous.
Capitec/Business Bank systems and processes