Account Manager, Inside sales at Novonesis

Main tasks and responsibilities

Lead Management & Digital Selling


Qualify, nurture, and convert inbound digital leads into sales using modern tools (Salesforce, Chatbots, Marketplace).
Leverage industry events, exhibitions and market research activities to generate/ strengthen leads pipeline.
Manage leads through the full sales pipeline with strong CRM discipline and forecasting accuracy.


Account Management & Revenue Growth


Own sales and profitability for assigned industry accounts across MEIA (Middle East, India and Africa) region.
Promote Novonesis biosolutions (enzymes, microbes and related offerings) by translating technical benefits into clear value propositions (feed efficiency, animal performance, silage quality, ROI etc).
Providing inputs for demand planning, inventory management and financial planning.


Customer Engagement & Segmentation


Deploy and refine customer segmentation models to improve targeting & engagement quality.
Capture customer feedback and translate insights into commercial actions and improved engagement models.


Collaboration & Cross Functional Alignment


Work closely with Marketing, Technical Service, Regional Inside Sales, Strategy Deployment, and Commercial transformation teams to co create and execute Inside Sales plays and digital campaigns.
Support trial setup, interpretation, and conversion into repeatable commercial wins.


Digital capability strengthening


Adopting digital tools and services (Salesforce, Chatbots, Marketplace etc.) for remote sales and service differentiation
Leveraging AI for efficiency enhancement and generating actionable insights


Experience & education


Bachelor's degree in Life Sciences/ Biotechnology, preferably Animal Nutrition, Veterinary or related degrees. MBA is a plus
5+ years of successful sales or business development experience in animal health/ nutrition, with science background, preferably biosolutions
Basic understanding of biosolutions and animal nutrition


Competencies & personal qualities


Strong understanding and adoption of Novonesis digital solutions
Skilled at lead nurturing, value propositioning, objection handling and opportunity conversion
Strong persuasion skills and customer engagement skills
Metrics-driven approach and data orientation
Ability to deliver value through remote or digital-first engagement
Keenness to adopt AI tools for efficiency enhancement
Proactive, curious, disciplined, collaborative and energized by building something new in a fast evolving inside sales engine
Proficiency in MS Excel, Data Insights and GenAI tools
Hunter mindset to persuade new leads and to drive penetration into white space areas
Proficiency in English
Proficiency in French will be an added advantage